This is the second time I’ve had my Ford E-150 van serviced at Phillips. Earlier this year, I had them replace the transmission fluid and the brake fluid. I was very satisfied with that experience, so when my van had started to run roughly and I noticed that the gas mileage was dropping, I stopped in to have them check the service codes. Andy confirmed what I had already been suspecting...the old spark plugs (which had over 100,000 miles on them) were starting to cause an occasional misfire in one cylinder. I asked him to replace the plugs and wires (which also were starting to go bad) and also the fuel filter. I have a K&N permanent air filter which hadn’t been cleaned for over a year so I asked them to clean that as well. The work was completed on time...for exactly the amount quoted to me...and definitely to my satisfaction. Both Andy and Nate are very pleasant to deal with, and their labor rate is very reasonable. I never got the feeling that they were rushing me when I was asking questions. They definitely come across as knowing their stuff and they run a great little shop with the friendly, small-town atmosphere that you just can’t get at one of the big-city dealerships. I hope they’re around for a long time.
This shop is well worth your time in checking out. Their diagnostic ability is excellent. Work is completed in a timely manner with integrity and honesty. Call them first for all of your repair needs and you will not need to look any further!! I am a long time client and will continue to be. Thanks for all your help guys.
Andy has been taking care of my automotive needs for just over a year now (when they were still working from home). I was in need of a new mechanic, and more importantly a new clutch. Found these guys on craigslist, and after calling about ten other shops, Andy not only had the best price, he had the most knowledge and was ...able to explain it the best. I always say you can tell how good your mechanic is by how seldom you see them, Phlilips must be good. I have been in for a used car pre-purchase inspection, couple of minor repairs, oil changes, etc. I could not be happier with the service and the prices. I’m glad to see these guys expand into a shop, but hope they don’t get too successful, and sell out to corporate auto shop, and I have to find a new mechanic.
I’ve been a customer of Andy’s since he opened. Always dependable and fair. He fixes what needs to be fixed and makes recommendations. I’ve referred several friends and they’ve had the same positive experience.
I have used Andy for car repair a few times now and he has been more then fair and reliable! I have enough confidence in him that I have referred family members and friends his way and he has treated them equally the same... thanks Andy!